Christmas and New Year opening times

24th Dec Christmas Eve - 8am-12:30pm

25th Dec Christmas Day - closed

26th Dec Boxing Day - closed

27th Dec - closed

28th Dec - closed

29th Dec - closed

30th Dec - closed

31st Dec - New Years Eve - closed

1st Jan New Years Day - closed

Reporting a concern

During this time you can still report concerns through our normal channels (telephone, text and online forms*), if your concern is relating to a real time issue or incident, please contact your Network Control Centre. 


During this time we can receive on-line payments* but will not be able to issue any certificates.

*We will process any payments and reports as a priority as soon as the office reopens (on 2nd Jan). Please accept our apologies for any inconvenience this may cause.

We’d like to wish everyone a happy, healthy and safe Christmas and New Year.