- Freephone: 0800 4 101 101
- Text us on: 07507 285 887
- Freepost: Freepost CIRAS
- Call me back
- Freephone: 0800 4 101 101
- Text us on: 07507 285 887
- Freepost: Freepost CIRAS
- Call me back
April 2013 in Train Operations
Station and platform
Work environment
Equipment
South East
Concerns have been raised about the lack of heating at West Hampstead Thameslink station.
January 2013 in Train Operations
Rules and procedures
South East
A reporter would like clarification on c2c's drugs and alcohol policy.
January 2013 in Train Operations
Fatigue
Rostering
Method of working
South East
A reporter is concerned that metro Drivers are experiencing 'mental fatigue' as a result of the intensity of the routes in the metro area, coupled with a lack of adequate turnaround times.
December 2012 in Train Operations
Conductors at Selhurst depot are concerned about the carrying strap becoming detached on the Avantix ticket machines. It is feared that the ticket machine could fall onto and injure a passenger or member of staff.
November 2012 in Train Operations
Communication and teamwork
Method of working
Rules and procedures
South East
November 2012 in Train Operations
Communication and teamwork
Equipment
South East
A reporter is concerned that there are radio black spots on the south route of the Docklands Light Railway (DLR) where there is either little or no coverage.
November 2012 in Train Operations
Security
Station and platform
South East
A reporter has witnessed incidents of passengers, especially youths, trespassing at Pitsea station on a daily basis to avoid paying their fare.
October 2012 in Train Operations
Fatigue
Rostering
Workload
South East
A reporter is concerned about Service and Operations Controllers not receiving rest breaks during 12 hour shifts.
September 2012 in Train Operations
Rules and procedures
Supervision and Management
South East
September 2012 in Train Operations
Fatigue
Method of working
Rules and procedures
Rostering
South East
