- Freephone: 0800 4 101 101
- Text us on: 07507 285 887
- Freepost: Freepost CIRAS
- Call me back
- Freephone: 0800 4 101 101
- Text us on: 07507 285 887
- Freepost: Freepost CIRAS
- Call me back
April 2013 in Train Operations
Fatigue
Method of working
Workload
North West
Concerns have been raised about staff lone working at Chesterfield station and the effect this could have on fatigue management and personal safety.
November 2010 in Train Operations
Method of working
Equipment
Station and platform
North West
The new emergency lamps used by Virgin station staff in the Manchester area are perceived as 'not fit for purpose' by a reporter.
August 2009 in Train Operations
Method of working
Equipment
South East
South West
Central
North West
East Midlands
West Midlands
East Anglia
Concern has been raised about the design and use of on-board trolleys that provide passengers with hot and cold drinks and cold food on the Voyager trains and HSTs across almost all Cross Country routes.
August 2009 in Train Operations
Rules and procedures
Station and platform
Method of working
Knowledge Skills and experience
North West
A concern has been raised regarding a new self-dispatch procedure due to be implemented at Liverpool Lime Street and Manchester Airport stations at the beginning of April 2009.
June 2009 in Train Operations
A reporter has contacted CIRAS seeking clarification on whether station staff are allowed to board a train early to carry out cleaning duties.
