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A safety net when all else fails

52549 Flooding in passenger tunnel at Potters Bar station

August 2014 in Train Operations

tagged Infrastructure Station and platform Work environment South East

Concerns have been raised about flooding in the passenger tunnel beneath the track at Potters Bar station.

 

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52872 Dirt and dust in tunnel between Drayton Park and Moorgate

August 2014 in Train Operations

tagged Infrastructure Work environment South East

Concern has been expressed about the amount of dirt and dust in the tunnel between Drayton Park and Moorgate. The underground stations affected include Highbury and Islington, Essex Road and Old Street.

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52910 Sewage leaking at Edinburgh Waverley station

August 2014 in Train Operations

tagged Station and platform Work environment Scotland

Concerns have been raised that sewage is leaking from the East Coast toilets which are located above platform 11 at Edinburgh Waverley station.



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52973 ‘Poor’ condition of units

August 2014 in Train Operations

tagged Rolling stock Work environment East Midlands

Concerns have been raised about the condition of units, in particular the Class 158 units, which are said to have worsened over the last 18 months.

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52882 Poor design of the controlled emission toilet system

July 2014 in Train Operations

tagged Equipment Method of working Work environment East Anglia

Concerns have been raised about the Controlled Emission Toilet (CET) system leaking when staff are emptying the tanks at Norwich Crown Point depot.



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52951 Pigeons nesting on offices at East Croydon station

July 2014 in Train Operations

tagged Station and platform Work environment South East

Concerns have been raised about pigeons nesting on the roof of the offices located on platforms five and six at East Croydon station. Droppings are reported to be coming through the ceiling and falling into the office below, creating an unpleasant work environment.



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52926 & 52952 Dust causing concerns at Bournemouth depot

July 2014 in Train Operations

tagged Equipment Method of working Work environment South East

Two separate reports have been received expressing concern about the level of dust being created in Bournemouth traincare depot.



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51811 Lighting and gritting issues at Shrewsbury station

June 2014 in Train Operations

tagged Equipment Infrastructure Station and platform Work environment West Midlands

Concern has been expressed that some of the lighting at Shrewsbury station is no longer working. Also, during bad weather some areas of the walking route are not being gritted.

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52694 Concerns over managing verbal abuse

May 2014 in Train Operations

tagged Method of working Rules and procedures Work environment Wales

Concern has been expressed that staff working in South Wales may not always receive adequate care or support from Arriva Trains Wales after receiving verbal abuse from passengers.

 

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52705 Drivers at risk of assault when terminating at Hayes

May 2014 in Train Operations

tagged Method of working Rules and procedures Security Work environment South East

Concerns have been raised about Drivers having to remove passengers from the train without assistance when terminating at Hayes station in the late evenings.

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