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A safety net when all else fails

52882 Poor design of the controlled emission toilet system

July 2014 in Train Operations

tagged Equipment Method of working Work environment East Anglia

Concerns have been raised about the Controlled Emission Toilet (CET) system leaking when staff are emptying the tanks at Norwich Crown Point depot.



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52951 Pigeons nesting on offices at East Croydon station

July 2014 in Train Operations

tagged Station and platform Work environment South East

Concerns have been raised about pigeons nesting on the roof of the offices located on platforms five and six at East Croydon station. Droppings are reported to be coming through the ceiling and falling into the office below, creating an unpleasant work environment.



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52926 & 52952 Dust causing concerns at Bournemouth depot

July 2014 in Train Operations

tagged Equipment Method of working Work environment South East

Two separate reports have been received expressing concern about the level of dust being created in Bournemouth traincare depot.



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51811 Lighting and gritting issues at Shrewsbury station

June 2014 in Train Operations

tagged Equipment Infrastructure Station and platform Work environment West Midlands

Concern has been expressed that some of the lighting at Shrewsbury station is no longer working. Also, during bad weather some areas of the walking route are not being gritted.

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52694 Concerns over managing verbal abuse

May 2014 in Train Operations

tagged Method of working Rules and procedures Work environment Wales

Concern has been expressed that staff working in South Wales may not always receive adequate care or support from Arriva Trains Wales after receiving verbal abuse from passengers.

 

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52705 Drivers at risk of assault when terminating at Hayes

May 2014 in Train Operations

tagged Method of working Rules and procedures Security Work environment South East

Concerns have been raised about Drivers having to remove passengers from the train without assistance when terminating at Hayes station in the late evenings.

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52799 Hazardous working environment at Dumfries yard

May 2014 in Train Operations

tagged Infrastructure Work environment Scotland

Concerns have been raised about the condition of Dumfries yard. There are a number of issues which may be contributing to a hazardous environment for staff working in the yard.

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52629 Poor lighting in carriage 64005 on Class 323 unit 323205

May 2014 in Train Operations

tagged Equipment Rolling stock Work environment West Midlands East Midlands South East

Concern has been expressed that the lighting in the second man side of cab 64005 in electric multiple unit 323205 is defective.

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52615 ‘Poor’ maintenance of Class 165 and 168 units

April 2014 in Train Operations

tagged Rolling stock Work environment South East West Midlands

Concerns have been raised about the lack of maintenance on the Class 165 and 168 Diesel Multiple Units (DMUs).

 

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52257 Suspected asbestos in Euston basement mess room

March 2014 in Train Operations

tagged Rules and procedures Work environment South East

Concerns have been raised about suspected asbestos in a basement mess room at Euston station.



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