
March 2010 in Network Rail and Suppliers
Workload
Method of working
South East
A reporter is concerned about the pressure being placed on staff due to the short time periods allowed for possessions.
January 2010 in Network Rail and Suppliers
Training and briefing
Workload
South East
Two reporters have independently come to CIRAS with concerns about inadequate banksman training and high workload for customer service assistants at St Pancras station.