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A safety net when all else fails

53032 Inadequate staff at Canary Wharf control centre

October 2014 in London Underground

tagged Fatigue Rostering Workload South East

Concerns have been raised that there are inadequate staff rostered on to respond to calls at Canary Wharf control centre.

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41089 Lone Supervisor proposals may delay emergency response

January 2011 in London Underground

tagged Workload Supervision and Management South East

A reporter is concerned about London Underground's lone Supervisor proposals to remove some Customer Service Assistant (CSA) positions, despite the fact it may impact on the effectiveness of an emergency response.

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41035 Staff not allocated breaks or provided with mess facilities

September 2010 in London Underground

tagged Fatigue Workload Rostering South East

A reporter has contacted CIRAS regarding Rentokil-Initial staff not being allocated breaks at Hammersmith depot. According to the Working Time Directive (2003), staff should receive a 20 minute rest break for every six hours worked. However, the reporter comments that this is not happening and staff are working up to eight hour shifts without a break.

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40747 Double shifting and lack of PPE and permits

March 2010 in London Underground

tagged Fatigue Workload Rostering South East

A reporter is concerned over staff working multiple double shifts at Associated Trade
Services.

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40830 SS1 cover ‘inadequate’ on Jubilee line

March 2010 in London Underground

tagged Rules and procedures Workload Method of working South East

Station supervisor cover for large, interchange stations on the Jubilee line is a concern for a reporter.

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40848 Untrained staff handling safety critical calls

March 2010 in London Underground

tagged Workload Rules and procedures Supervision and Management Communication and teamwork South East

A reporter is concerned about untrained staff handling safety critical calls at the control centre based at Canary Wharf. In addition, a high workload in a highly pressured environment with fewer staff is causing stress and low morale amongst staff.

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40803 Staff working days in the office and nights on track causing fatigue

November 2009 in London Underground

tagged Fatigue Workload Rostering Rules and procedures South East

CIRAS has received a report about staff working during the day in the office and then going out to do work on track at night.

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40711 Welders asked to weld and carry out fire watchman duties

August 2009 in London Underground

tagged Workload Method of working Equipment South East

Concern has been expressed regarding welders at Vital being asked to carry out fire watchman roles whilst carrying out welding duties.

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40690 Irregular and inadequate PNBs causing fatigue

August 2009 in London Underground

tagged Fatigue Workload Rostering Method of working South East

The timing and length of personal need breaks (PNBs) are the subject of concern for a reporter.

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