Report your concern online
  • Freephone: 0800 4 101 101
  • Text us on: 07507 285 887
  • Freepost: Freepost CIRAS
  • Call me back
A safety net when all else fails

53149 Large gap between the train and platform at Baker Street

October 2014 in London Underground

tagged Infrastructure Rolling stock Station and platform South East

A reporter is concerned about the size of the gap between the train and the platform on platforms one and two, at Baker Street station. This affects the northbound Metropolitan line.

Continue reading this article »

53059 Cameras not displaying platform-train interface at Tower Hill

August 2014 in London Underground

tagged Equipment Station and platform South East

Concerns have been raised that the cameras on the eastbound platform at Tower Hill are not
displaying the full length of the Platform-Train Interface (PTI).

Continue reading this article »

52757 Reoccurring CCTV image faults on the Central line

April 2014 in London Underground

tagged Equipment Rolling stock Rules and procedures Station and platform South East

Train Operators on the Central line are concerned about faults with the One Person Operations (OPO) CCTV equipment. This issue was previously raised as CIRAS report 50458 in December 2011.

 

Continue reading this article »

52375 Staff not receiving adequate station familiarisation

February 2014 in London Underground

tagged Knowledge Skills and experience Station and platform Training and briefing South East

Concerns have been raised that staff are not receiving adequate station familiarisation to carry
out 'babysitting' duties. This is occurring on the Hammersmith & City and Circle lines.

Continue reading this article »

52365 Effectiveness and visibility of Platform Staff

January 2014 in London Underground

tagged Communication and teamwork Knowledge Skills and experience Method of working Station and platform South East

Concerns have been raised about the effectiveness and visibility of Platform Staff at many London Underground stations.

Continue reading this article »

51774 Detraining procedure ‘more likely to cause incidents’

April 2013 in London Underground

tagged Communication and teamwork Method of working Station and platform South East

An employee is concerned that the detraining procedure currently used on the Bakerloo line is largely responsible for 'carry-over' incidents where passengers stay on the train into the sidings.

Continue reading this article »

51498 Defective pit lamps at Bank station

March 2013 in London Underground

tagged Equipment Infrastructure Station and platform South East

Concerns have been raised about defective pit lamps on both the eastbound and westbound platforms of the Central line at Bank station.

Continue reading this article »

51410 Poor lighting conditions at Loughton

February 2013 in London Underground

tagged Equipment Work environment Station and platform South East

A reporter has raised concerns about inadequate lighting making it difficult for staff to see when working or walking trackside at several locations in Loughton.

Continue reading this article »

51425 Inadequate lighting at Woodford platforms and sidings

February 2013 in London Underground

tagged Equipment Work environment Station and platform South East

Concerns have been raised about the lighting not working at Woodford sidings and on the eastbound and westbound platforms at the station.

Continue reading this article »

51442 ‘Low’ handrail on stairs at Edgware Road station

February 2013 in London Underground

tagged Station and platform South East

Concerns have been raised about the height of the handrail on the stairs leading to platforms one and two, and three and four at Edgware Road station.

Continue reading this article »

older Articles