December 2014 in Train Operations
A reporter is concerned that shift WK704 often exceeds the ten hours it is booked for. The shift starts at 08:16 and is meant to finish at 18:16, however it is reported that it frequently finishes up to an hour late due to the delays created by other late running services.
November 2014 in Train Operations
A reporter is concerned about CrossCountry Guards self-dispatching at Stockport station if Station Staff are not immediately available to assist them. This is particularly a problem when services arrive late or passengers require boarding assistance.
May 2014 in Train Operations
Clarification is being sought on the procedure for securing the rear doors when stopping on short platforms.
March 2014 in Train Operations
Concerns have been raised about raised grids on roads four, five, six and seven at Newton Heath maintenance depot.
November 2013 in Train Operations
Concerns have been raised about the perceived lack of maintenance being carried out on the Northern fleet, which is believed to be increasing the number of defects found. The reporter raises a number of issues which occur on a daily basis and have apparently become worse in the past year.
October 2013 in Train Operations
Two issues have been raised concerning Macclesfield station, which are thought to be putting passengers at risk.
August 2013 in Train Operations
Staff walking in the sidings at night without wearing hi-vis clothing at Allerton depot has been raised as a concern.