- Freephone: 0800 4 101 101
- Text us on: 07507 285 887
- Freepost: Freepost CIRAS
- Call me back
- Freephone: 0800 4 101 101
- Text us on: 07507 285 887
- Freepost: Freepost CIRAS
- Call me back
November 2012 in Train Operations
Method of working
Rules and procedures
Work environment
West Midlands
East Midlands
Concern has been expressed about customers' luggage obstructing the train doors and gangways on East Coast services between King's Cross and Aberdeen/Inverness.
October 2012 in Train Operations
Work environment
East Midlands
A concern has been raised about the condition of the walkways at Cauldwell Walk yard.
November 2010 in Train Operations
Station and platform
Equipment
Work environment
East Midlands
A reporter has expressed concern about the refurbishment of platforms one and two at Leicester station.
September 2010 in Train Operations
Station and platform
Work environment
Central
East Midlands
A reporter has contacted CIRAS in relation to a slip, trip and fall hazard on platforms at Leicester station. Work is currently being carried out to rebuild all four platform surfaces at the station.
March 2010 in Train Operations
Method of working
Equipment
Communication and teamwork
Work environment
East Anglia
East Midlands
Maintenance issues raised in National Express East Coast (NXEC) repair books are of concern to a reporter.
August 2009 in Train Operations
Work environment
Equipment
East Midlands
A reporter is concerned over the lack of sunglasses and other essential safety equipment at Derby depot.
August 2009 in Train Operations
Equipment
Work environment
South East
South West
Central
North East
North West
West Midlands
East Midlands
East Anglia
Incorrect fire extinguishers provided in the kitchen areas on the newly refurbished Voyagers and high speed trains (HSTs) are a concern for one reporter.
