May 2011 in Train Operations
A fire exit at Norwich station obstructed due to the gates being locked, which could delay evacuation in the event of a fire and potentially leave staff trapped, was reported to National Express East Anglia in 2007.
March 2010 in Train Operations
Maintenance issues raised in National Express East Coast (NXEC) repair books are of concern to a reporter.
August 2009 in Train Operations
Incorrect fire extinguishers provided in the kitchen areas on the newly refurbished Voyagers and high speed trains (HSTs) are a concern for one reporter.