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A safety net when all else fails

53032 Inadequate staff at Canary Wharf control centre

October 2014 in London Underground

tagged Fatigue Rostering Workload South East

Concerns have been raised that there are inadequate staff rostered on to respond to calls at Canary Wharf control centre.

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52439 Non-emergency work not being planned one shift in advance

July 2014 in Network Rail and Suppliers

tagged Communication and teamwork Method of working Rules and procedures Workload South East

Concern has been expressed that non-emergency work is not being pre-planned or a pack provided one shift in advance at Orpington Delivery Unit, in accordance with the current
Safe System of Work (SSoW) briefing given to staff.

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52472 Drivers suffering from fatigue on the Thameslink route

March 2014 in Train Operations

tagged Fatigue Rostering Workload South East

Concerns have been raised about Drivers on the Thameslink route suffering from stress and fatigue as a result of recent roster patterns.



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50201 Controllers not receiving breaks creating fatigue

October 2012 in Train Operations

tagged Fatigue Rostering Workload South East

A reporter is concerned about Service and Operations Controllers not receiving rest breaks during 12 hour shifts.

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50384 & 50393 Safe dispatch of trains at East Croydon station

February 2012 in Train Operations

tagged Workload Method of working South East

Two reporters have expressed concern about the safe dispatch of trains at East Croydon station. This problem has gotten worse in the last six months.

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41089 Lone Supervisor proposals may delay emergency response

January 2011 in London Underground

tagged Workload Supervision and Management South East

A reporter is concerned about London Underground's lone Supervisor proposals to remove some Customer Service Assistant (CSA) positions, despite the fact it may impact on the effectiveness of an emergency response.

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41035 Staff not allocated breaks or provided with mess facilities

September 2010 in London Underground

tagged Fatigue Workload Rostering South East

A reporter has contacted CIRAS regarding Rentokil-Initial staff not being allocated breaks at Hammersmith depot. According to the Working Time Directive (2003), staff should receive a 20 minute rest break for every six hours worked. However, the reporter comments that this is not happening and staff are working up to eight hour shifts without a break.

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40747 Double shifting and lack of PPE and permits

March 2010 in London Underground

tagged Fatigue Workload Rostering South East

A reporter is concerned over staff working multiple double shifts at Associated Trade
Services.

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40843 Staff under pressure due to short possessions

March 2010 in Network Rail and Suppliers

tagged Workload Method of working South East

A reporter is concerned about the pressure being placed on staff due to the short time periods allowed for possessions.

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40830 SS1 cover ‘inadequate’ on Jubilee line

March 2010 in London Underground

tagged Rules and procedures Workload Method of working South East

Station supervisor cover for large, interchange stations on the Jubilee line is a concern for a reporter.

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