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51811 Lighting and gritting issues at Shrewsbury station

June 2014 in Train Operations

tagged Equipment Infrastructure Station and platform Work environment West Midlands

Concern has been expressed that some of the lighting at Shrewsbury station is no longer working. Also, during bad weather some areas of the walking route are not being gritted.

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52749 Automated platform announcements causing confusion

June 2014 in Train Operations

tagged Communication and teamwork Station and platform South West

Concerns have been raised about the timing of automated platform announcements, which are confusing staff and passengers. This is reported to be an issue in the Guildford area.

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52677 Clarification for locking rear doors on short platforms

May 2014 in Train Operations

tagged Method of working Rules and procedures Station and platform North West

Clarification is being sought on the procedure for securing the rear doors when stopping on short platforms.

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52424 Condition of the car stop marks on platform two at Orpington

March 2014 in Train Operations

tagged Station and platform Equipment South East

Concern has been expressed about the condition of the eight and 12 car stop marks on platform two at Orpington station.



 



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52549 Flooding in passenger tunnel at Potters Bar station

March 2014 in Train Operations

tagged Infrastructure Station and platform Work environment South East

Concerns have been raised about flooding in the passenger tunnel beneath the track at Potters Bar station.



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52621 Clarification on train dispatch method

March 2014 in Train Operations

tagged Method of working Rules and procedures Station and platform South East

Clarification is being sought on the safest method of train dispatch for Class 313 and 377 units on the Southern network.


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52480 Dispatch procedure not being followed at Wimbledon station

February 2014 in Train Operations

tagged Knowledge Skills and experience Method of working Rules and procedures Station and platform South East

Drivers have raised concerns about dispatch procedures not being followed correctly on platform nine at Wimbledon station.



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51932 Issues with Mark III trains

January 2014 in Train Operations

tagged Rolling stock Station and platform South East Central

Several issues have been raised concerning the use of Mark III trains operated by Chiltern. London Midland are believed to manage Cradley Heath station.

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52131 Issue with opening Class 377 doors on the Thameslink route

January 2014 in Train Operations

tagged Equipment Infrastructure Rolling stock Station and platform South East

Concerns have been raised about intermittent faults when opening the doors of the Class 377 trains at certain stations on the Thameslink route.



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52220 Ineffective radio system at Birmingham Snow Hill station

January 2014 in Train Operations

tagged Communication and teamwork Equipment Station and platform West Midlands

Concerns have been raised about the ineffective radios used by Station Staff at Birmingham Snow Hill station.



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