- Freephone: 0800 4 101 101
- Text us on: 07507 285 887
- Freepost: Freepost CIRAS
- Call me back
- Freephone: 0800 4 101 101
- Text us on: 07507 285 887
- Freepost: Freepost CIRAS
- Call me back
February 2013 in Train Operations
Communication and teamwork
Equipment
Station and platform
North West
Station staff are concerned about the reliability of the back-to-back radios provided for employees working in Liverpool city centre stations. The stations affected are Hamilton Square, James Street, Liverpool Central, Liverpool Lime Street and Moorfields.
November 2010 in Train Operations
Station and platform
North West
A reporter has contacted CIRAS with concerns about the gap between the train and platform at Penrith station. The concern regards both the width and the height of the gap.
November 2010 in Train Operations
Method of working
Equipment
Station and platform
North West
The new emergency lamps used by Virgin station staff in the Manchester area are perceived as 'not fit for purpose' by a reporter.
March 2010 in Train Operations
Station and platform
Work environment
North West
A reporter has expressed concerns about the gritting of Greater Manchester stations during adverse weather conditions, especially with the recent snow and ice.
March 2010 in Train Operations
Station and platform
North West
The general state of the car park at Bolton station, and a pile of tyres that appear to have been dumped, concern a visitor to the station.
August 2009 in Train Operations
Security
Work environment
Station and platform
North West
Restricted emergency access into Bolton station from the car park located behind platform five has been highlighted by one reporter.
August 2009 in Train Operations
Station and platform
Work environment
North West
Slippery matting located at the top of the stairs leading to platform three and four at Bolton station is a concern for one reporter.
August 2009 in Train Operations
Rules and procedures
Station and platform
Method of working
Knowledge Skills and experience
North West
A concern has been raised regarding a new self-dispatch procedure due to be implemented at Liverpool Lime Street and Manchester Airport stations at the beginning of April 2009.
