November 2014 in Train Operations
A reporter is concerned about CrossCountry Guards self-dispatching at Stockport station if Station Staff are not immediately available to assist them. This is particularly a problem when services arrive late or passengers require boarding assistance.
May 2014 in Train Operations
Clarification is being sought on the procedure for securing the rear doors when stopping on short platforms.
October 2013 in Train Operations
Two issues have been raised concerning Macclesfield station, which are thought to be putting passengers at risk.
April 2013 in Train Operations
Drunk and abusive passengers at Deansgate station on Friday and Saturday nights is causing concern for Conductors serving the station.
February 2013 in Train Operations
Station staff are concerned about the reliability of the back-to-back radios provided for employees working in Liverpool city centre stations. The stations affected are Hamilton Square, James Street, Liverpool Central, Liverpool Lime Street and Moorfields.
November 2010 in Train Operations
A reporter has contacted CIRAS with concerns about the gap between the train and platform at Penrith station. The concern regards both the width and the height of the gap.
March 2010 in Train Operations
A reporter has expressed concerns about the gritting of Greater Manchester stations during adverse weather conditions, especially with the recent snow and ice.
August 2009 in Train Operations
Restricted emergency access into Bolton station from the car park located behind platform five has been highlighted by one reporter.