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A safety net when all else fails

51095 & 51112 Passengers verbally abusing Drivers and Coach Mentors

February 2013 in Train Operations

tagged Method of working Security Work environment North East

Two reporters have contacted CIRAS to express concern that during the mentoring of Drivers on the electric units, staff are frequently being verbally abused by passengers.

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51188 Passengers trespassing at Basildon station

February 2013 in Network Rail and Suppliers

tagged Station and platform Infrastructure Security South East


Concerns have been raised about passengers, particularly youths, trespassing at Basildon station in order to evade fares. This is being witnessed on a daily basis, by both staff and other passengers.

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50310 Ticket checks with only one door open

January 2013 in Train Operations

tagged Method of working Security Not Specified

A reporter has concerns about how passenger tickets are currently being checked by Train Managers (TM) and the British Transport Police (BTP).

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51036 Passengers trespassing at Pitsea station

November 2012 in Network Rail and Suppliers

tagged Infrastructure Level Crossings Station and platform Security South East

A reporter has witnessed incidents of passengers, especially youths, trespassing at Pitsea station on a daily basis to avoid paying their fare.

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51113 Rubbish piles creating lineside hazard

November 2012 in Network Rail and Suppliers

tagged Infrastructure Security South East

A reporter is concerned about rubbish mounds, up to 30 feet tall, next to the running line between West Ruislip and Denham.

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51153 Children trespassing at West St. Leonards

November 2012 in Network Rail and Suppliers

tagged Infrastructure Security South East

A reporter has raised concerns that children are trespassing at West St. Leonards by climbing underneath an access gate.

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51136 Communication system outages on Desiro stock

November 2012 in Train Operations

tagged Equipment Rolling stock Security North West

A reporter is concerned about intermittent intercab communication system failures on Desiro stock trains

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51036 Passengers trespassing at Pitsea station

November 2012 in Train Operations

tagged Security Station and platform South East

A reporter has witnessed incidents of passengers, especially youths, trespassing at Pitsea station on a daily basis to avoid paying their fare.

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50741 Clarification for placing Not To Be Moved boards on units

July 2012 in Train Operations

tagged Method of working Security Not Specified

A concern has been raised about First Capital Connect's (FCC) revised procedure for placing Not To Be Moved (NTBM) boards on trains when they are stationary in a yard

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50690 Inadequate fencing at Staines station

July 2012 in Network Rail and Suppliers

tagged Infrastructure Security Station and platform South East

Inadequate fencing at Staines station is a concern for one reporter.

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