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A safety net when all else fails

51632 Conductors leaving work early

March 2013 in Train Operations

tagged Communication and teamwork Supervision and Management Scotland

A reporter is concerned about Conductors based at Perth pressurising Drivers to allow them to leave services early in order to go home.

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50294 Safety communication between Train Managers and Drivers

January 2013 in Train Operations

tagged Rolling stock Communication and teamwork Supervision and Management Not Specified

A Driver has concerns about how safety information is being communicated by Train Managers (TM) on Pendolino units, with face-to-face communication becoming less common.

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51142 Restricted access at Wigan Wallgate station

November 2012 in Train Operations

tagged Rules and procedures Station and platform Supervision and Management Not Specified

A reporter has noticed that the entrance/exit to Wigan Wallgate station has become narrower over recent weeks due to ongoing refurbishment works.

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50809 Safety culture ‘could be improved’

September 2012 in Train Operations

tagged Rules and procedures Supervision and Management South East

A reporter believes that senior management at Southeastern are highly committed to improving the safety culture within the company, but does not feel that there is the same commitment from Managers who are closer to the day-to-day operations. 

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50986 Train Crew smoking on board trains

September 2012 in Train Operations

tagged Rules and procedures Supervision and Management Work environment Scotland

A reporter is concerned about Train Crew from Glasgow Central, Queens Street, Sterling and Edinburgh smoking on board trains whilst on and off duty.

 

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50212 Clarification on procedure for when staff fall ill at work

July 2012 in Train Operations

tagged Rules and procedures Supervision and Management East Midlands

A reporter would like clarification on the procedures to be followed if someone becomes unwell whilst at work.

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50785, 50788 & 50791 Safe dispatch of trains at Brighton station

July 2012 in Train Operations

tagged Method of working Rostering Station and platform Supervision and Management South East

Three reporters have contacted CIRAS with a number of concerns about train dispatch and the reduction of staff at Brighton station.

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50327 Security staff assisting in process of terminating trains

May 2012 in Train Operations

tagged Knowledge Skills and experience Supervision and Management Training and briefing South East

A reporter is concerned that agency staff hired solely for security purposes are assisting Platform Staff in the process of terminating trains at Gidea Park station.

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50402 Health concerns in customer reception at Darlington

May 2012 in Train Operations

tagged Supervision and Management Work environment North East

A reporter is concerned about the design and layout of the customer reception office at Darlington station. Their main concerns are as follows:

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50444 Drivers distracted by Maintenance Staff in cab

May 2012 in Train Operations

tagged Rules and procedures Supervision and Management Not Specified

A reporter is concerned that East Coast Drivers are becoming distracted by the presence of Maintenance Staff in the Driver's cab. 

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