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A safety net when all else fails

50552 Decommissioning of signal post telephones

May 2012 in London Underground

tagged Equipment Communication and teamwork Infrastructure South East

A reporter is concerned about plans to decommission Signal Post Telephones (SPTs) across the London Underground network

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50631 ‘Inadequate’ communication channels to contractors

May 2012 in London Underground

tagged Communication and teamwork Knowledge Skills and experience Rules and procedures Training and briefing South East

Concerns have been raised about the lack of a recognised communication channel between London Underground and the Trans Plant division of Tube Lines.

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50307 ‘Decommissioned’ walking route in use at Neasden depot

January 2012 in London Underground

tagged Rules and procedures Communication and teamwork Work environment South East

A reporter is concerned about a walking route at Neasden depot still being used, despite the fact it has been decommissioned whilst building work is undertaken. Metropolitan and Jubilee Drivers have been using the route, which runs adjacent to road 52, until recently.

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41244 Clarification required on communication protocols

April 2011 in London Underground

tagged Communication and teamwork South East

Communication issues between LUL and LOROL staff at interface stations concern one reporter.

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41024 Work order priorities being changed on the Central line

September 2010 in London Underground

tagged Method of working Communication and teamwork Rules and procedures South East

Similar to a previous CIRAS report (40607), a reporter has raised serious concerns about work orders priorities being changed on the Minimal Accepted Condition Standard (MACS) computer system used by maintenance depots on the Central line.

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40961 Reporting safety concerns and communications problems

May 2010 in London Underground

tagged Rules and procedures Method of working Communication and teamwork South East

A reporter has contacted CIRAS with concerns about staff feeling unable to report accidents or incidents at work through fear of losing their jobs.

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40983 Procedure used to remove asbestos

May 2010 in London Underground

tagged Rules and procedures Work environment Communication and teamwork South East

A reporter has contacted CIRAS querying the procedures in place for asbestos removal.

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40958 Agency staff fear losing their job when they report a H&S incident

May 2010 in London Underground

tagged Training and briefing Supervision and Management Communication and teamwork South East

A reporter has raised concerns about agency staff feeling unable to raise health and safety incidents for fear of losing their job when working on Balfour Beatty Rail managed sites.

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40909 Staff not briefed on evacuation procedures for new Northern ticket hall

March 2010 in London Underground

tagged Station and platform Training and briefing Communication and teamwork Knowledge Skills and experience South East

A reporter has contacted CIRAS about station staff at Kings Cross underground
station not being briefed on evacuation procedures for the new Northern ticket hall.

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40901 ‘Mind the gap’ messages overridden by customer service announcements

March 2010 in London Underground

tagged Station and platform Rules and procedures Communication and teamwork South East

A reporter is concerned that customer service messages are able to interrupt 'mind
the gap' messages when tube trains arrive at Westminster and Waterloo stations.

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