May 2011 in Freight Operations
Drivers at DB Schenker industrial depots are said to be receiving insufficient notice when there are changes to their rosters.
Drivers are issued their weekly rosters every Friday. However,
as these are subject to change daily rosters are also issued, just
before midday, resulting in staff receiving the minimum 12 hours'
notice to any changes made to their next shift. The reporter is
concerned that this impacts upon a Driver's ability to prepare
themselves for their next shift, as both start times and shift
duration can vary.
The reporter comments that these late notice changes affect Drivers who book on to work between 00:00 - 06:00 more as they already have irregular sleeping patterns. It can be difficult to establish a routine when the shift start time can vary by up to four hours every day.
Previously the daily roster was posted 24 hours in advance. The reporter appreciates that this is not always possible due to jobs being changed or cancelled.
Firstly DB Schenker Rail UK would like to thank the reporter for
raising their concerns regarding staff working early turns and the
request to receive their daily roster before booking off from their
DB Schenker acknowledges that there will be occasions when staff who have booked on between the hours of 00:01- 06:00 may have booked off duty prior to the daily roster being posted at their depot. We have an agreed process whereby all daily rosters will be completed and posted by 11:00 the previous day.
Unfortunately, there will be times due to the nature of our business, and the requirement for changes that amendments will be made and some shifts will have to be altered in order to deliver our services. We will always ensure that any individual is given the minimum 12 hours notice to any changes to their turn of duty, and where possible we will endeavour to advise the individuals at the weekly roster stage of their work for the following week.