July 2012 in London Underground
Response from London Underground
Operational Standards, Rule Book 12, 'Station Emergency Response', defines which fire panel activations and incidents require the Station Supervisor to summon the assistance of the London Fire Brigade. All operational Station Staff on London Underground attend an annual continuous development program. As an integral part of that programme they undertake a bi-annual fire training course, which refreshes their knowledge in key areas such as fire panel activation. London Underground standards also mandate that all incidents, including near misses, are reported and recorded at the very earliest opportunity using the electronic incident reporting form.
A number of fire alarm activations on London Underground are the result of false alarms such as malicious activity by customers. Calling the London Fire Brigade even when activations are known to be malicious or do not involve any fire risk results in London Fire Brigade resources being diverted from attending real emergencies.
London Underground continues to work very closely with the London Fire Brigade to ensure that our procedures are, and continue to remain compliant with fire regulations, but also consider where improvements can be made to reflect best practice within that framework of partnership.