- Freephone: 0800 4 101 101
- Text us on: 07507 285 887
- Freepost: Freepost CIRAS
- Call me back
- Freephone: 0800 4 101 101
- Text us on: 07507 285 887
- Freepost: Freepost CIRAS
- Call me back
March 2010 in Train Operations
Station and platform
Work environment
North West
A reporter has expressed concerns about the gritting of Greater Manchester stations during adverse weather conditions, especially with the recent snow and ice.
March 2010 in Train Operations
Station and platform
North West
The general state of the car park at Bolton station, and a pile of tyres that appear to have been dumped, concern a visitor to the station.
August 2009 in Train Operations
Method of working
Equipment
South East
South West
Central
North West
East Midlands
West Midlands
East Anglia
Concern has been raised about the design and use of on-board trolleys that provide passengers with hot and cold drinks and cold food on the Voyager trains and HSTs across almost all Cross Country routes.
August 2009 in Train Operations
Equipment
Work environment
South East
South West
Central
North East
North West
West Midlands
East Midlands
East Anglia
Incorrect fire extinguishers provided in the kitchen areas on the newly refurbished Voyagers and high speed trains (HSTs) are a concern for one reporter.
August 2009 in Train Operations
Security
Work environment
Station and platform
North West
Restricted emergency access into Bolton station from the car park located behind platform five has been highlighted by one reporter.
August 2009 in Train Operations
Station and platform
Work environment
North West
Slippery matting located at the top of the stairs leading to platform three and four at Bolton station is a concern for one reporter.
August 2009 in Train Operations
Rules and procedures
Station and platform
Method of working
Knowledge Skills and experience
North West
A concern has been raised regarding a new self-dispatch procedure due to be implemented at Liverpool Lime Street and Manchester Airport stations at the beginning of April 2009.
June 2009 in Train Operations
A reporter has contacted CIRAS seeking clarification on whether station staff are allowed to board a train early to carry out cleaning duties.
August 2007 in Train Operations
Equipment
Work environment
North West
GNER recognises the issues posed by Mk4 vehicles discharging effluent from the Closed Emission Toilet (CET) tanks mounted in the vehicle skirt.
