November 2014 in Train Operations
A reporter is concerned about CrossCountry Guards self-dispatching at Stockport station if Station Staff are not immediately available to assist them. This is particularly a problem when services arrive late or passengers require boarding assistance.
May 2014 in Train Operations
Clarification is being sought on the procedure for securing the rear doors when stopping on short platforms.
March 2014 in Light Rail
Concern has been expressed that passengers are smoking both on trams and on platforms contravening the Conditions of Carriage set out by Metrolink.
October 2013 in Train Operations
Two issues have been raised concerning Macclesfield station, which are thought to be putting passengers at risk.
April 2013 in Train Operations
Drunk and abusive passengers at Deansgate station on Friday and Saturday nights is causing concern for Conductors serving the station.
February 2013 in Train Operations
Station staff are concerned about the reliability of the back-to-back radios provided for employees working in Liverpool city centre stations. The stations affected are Hamilton Square, James Street, Liverpool Central, Liverpool Lime Street and Moorfields.
November 2010 in Train Operations
A reporter has contacted CIRAS with concerns about the gap between the train and platform at Penrith station. The concern regards both the width and the height of the gap.
November 2010 in Network Rail and Suppliers
The poor condition of the Lancaster bound platform edge at Cark and Cartmel station is a concern for one reporter.