Here’s what people told us about from April 2022 to March 2023. We collect this data by asking you questions when we speak to you on the phone about your concern.
- 46% of concerns reported could have resulted in personal injuries and 39% could have resulted in a major accident such as a derailment.
- 71% of reports led to action. One-quarter (25%) of reports led to more than one action.
- 96% of our reporters said that they would use CIRAS again.
- 68% of reporters to CIRAS had first tried raising their concern through internal channels.
Themes of safety concerns in 2022/23 reflected a variety of issues staff were experiencing. The most common theme is rules and procedures. For example: these exist but are not being followed; people don’t know about them; or the rules and procedures don’t work. Some other concerns arose from the heatwaves the UK experienced and how this was impacting staff wellbeing and ability to perform safety-critical tasks.
Some reporter feedback responses
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Reporting data 2022/23 (login needed)
- Confidential reporting