We take forward more types of concern than you may have realised
We take any genuine health, safety or wellbeing concerns.
Lots can fail on equipment, vehicles and infrastructure assets. If you see something that’s not right, you may not know if it has been reported. CIRAS allows you to do so confidentially.
If technology is hacked it can seriously impact safety, whether it’s a business’ IT system or operational technology. If you notice a system, equipment or rolling stock behaving unusually, you can flag this as a concern using CIRAS and this could prevent or reduce harm.
We take environmental concerns that can affect health and safety, such as about toxic spills or storage of hazardous materials, waste management (fly tipping or bins not being emptied), air or water quality, asbestos, gases or diesel or welding fumes.
Work can impact your sense of wellbeing, and if negative, this can affect you as well as the quality or safety of your work. You may also be concerned about working culture, hours, workload and the systems to support you in challenging times.
Any change can increase risk. For example, changes to the structure of a team, or how it communicates with other business areas. Or new equipment, rolling stock or new procedures. And new technology (think drones and e-scooters) might affect public safety.
We don't take
If an issue poses an immediate or imminent risk of an incident, use your company’s appropriate channels for the fastest response. If you are on the railway you could use Network Rail’s emergency 24-hour helpline, 03457 11 41 41.
We don’t take forward concerns implicating an individual, for confidentiality reasons.
Individual drugs and alcohol concerns
As these are real-time concerns, they should be reported using appropriate channels. They are often about specific people, so we also couldn’t maintain confidentiality. However, we can take more general concerns, such as how a drug or alcohol policy is applied.
Concerned that someone specific is acting illegally or not following company procedures? We cannot take this forward, but we will redirect you to somewhere that can help.