How can you make sure you are hearing from everyone when looking at how to improve health and safety in your business? Why is it important to listen to all voices?
Director of CIRAS Catherine Baker considers these questions in her three-page article for Rail Technology Magazine October/November 2020, starting on page 14.
Read the article
'Questioning assumptions or traditional ways of working is often necessary for a safer, healthier workplace. Cognitive diversity in a team can increase the likelihood of this, so including everyone's input to decision making makes a difference.
'When unconscious bias means colleagues and managers only listen – really listen – to some people and not others, then they risk losing valuable safety intelligence.'
- Confidential reporting