Sometimes there is confusion about CIRAS, such as when you can contact us. The answer is: always! If we can’t help you, then we’ll make sure you know where you can get help. Here are some more truths about us.

CIRAS is your independent confidential reporting hotline for health, safety and wellbeing concerns. You tell us, we listen, and we share your concerns with the company, without identifying you.

  • You can tell us your concern whether you’ve reported it before or if it’s the first time you are raising it with anyone. You don’t have to report internally to your line manager, through official channels, or anywhere else before coming to us with your concern. In fact, we exist because we know that you might feel uncomfortable reporting safety concerns and might prefer to use a confidential, independent channel—that’s us.
  • You can raise a concern with us for any company—not just your employer. This means we’ll pass your concern to a contractor that you’re working with, or a site owner, for example. You can speak up for the safety of everyone on site—and for public safety.
  • We understand that you come to us for many reasons. Maybe you and your manager or supervisor don’t get along on a personal level and you feel that your concern wouldn’t be properly heard. Maybe you fear losing your job if you speak up. Maybe you’re frustrated that you’ve raised your concern once before, or multiple times, and still nothing is being done. These are all valid reasons to raise your concerns with us.
  • We share your concerns with the company, but we have no regulatory power. We do ensure you get a response. Our role is to help you be heard properly, with real consideration given to the issues you raise, and without bias against you as an individual. Please bear in mind that we can’t force a company to take action in a certain way. We do make sure the company responds within a reasonable time frame, and we share that response with you.
  • We don’t take real-time issues. Sometimes issues need to be dealt with immediately for safety reasons. Our service takes time because we are protecting your confidentiality.
  • You can raise cultural issues with us where you believe they affect health, safety and wellbeing. We know that safety is about people, and that work culture and relationships can affect safety. We can’t take concerns about the actions of specific individuals, but we’ll take a concern about the effect of bullying on a team, or if you don’t feel safe personally in any way.
  • You can raise issues about the working environment and how it impact yours and others’ health. So, if you have a concern about air quality, water quality, chemicals or other materials used, lighting, welfare facilities or anything else in the environment where you work—we’ll listen and share it because we know it all impacts on health and safety, whether directly or indirectly.
  • You can tell us about trespass and infrastructure asset issues—and a lot else. There are many issues you can raise with us. Remember: it’s important for your concerns to be heard. You might see something that no one else notices, and even if they do, you don’t know that they have reported it. Be safe, not silent.

Ready? Raise a concern now

Find out more

Search CIRAS reports

Make the right call: our campaign

Why reporting safety concerns matters

CIRAS member companies list 

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