What are people reporting?
12 September 2024
Here’s what people told us about when they raised concerns with us in 2023/24, and why they did.
This data is from April 2023 to March 2024. We collect it by asking you questions when we speak to you on the phone about your concern.
Did you know?
- 95% of reporters said they would use CIRAS again.
- 69% of reporters first tried raising their concern through internal channels.
- 73% of reports led to action. 34% of reports led to more than one action.
- 48% of concerns could have resulted in personal injuries. 39% could have resulted in a major accident, such as a derailment or road accident.
- You can raise concerns for any company, even if you don't work for them.
Top five themes
‘Yes’ responses to safety culture statements
Themes on the rise
Have you been experiencing any of these issues?
All reasons for coming to CIRAS
Who was the safety concern for?
Who have we been hearing from?
As shown above, in 2023/24, train crew made up the biggest share of CIRAS reporters. This category includes train drivers and on-board staff such as conductors. We also observed a slight increase in bus drivers reporting their concerns to CIRAS.
Don’t see your job role here? Remember, any member of staff from our member companies can use CIRAS to confidentially report a health, safety, or wellbeing concern.